The following privacy policy applies to the use of our website/online shop (hereinafter referred to as “Website”). We attach great importance to data protection. The collection and processing of your personal data is carried out in compliance with applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR). We collect and process your personal data in order to provide you with the above-mentioned portal. This policy describes how and for what purposes your data is collected and used, and what choices you have in relation to your personal data. By using this Website, you agree to the collection, use, and transfer of your data in accordance with this privacy policy.
The entity responsible for the collection, processing, and use of your personal data within the meaning of the GDPR is:
SULTANA'S PREMIUM
Represented by Tom & Poolee Deutschland GmbH
Phone: +49 421 43499838
Fax: +49 421 43732431
Email: info@tomandpoolee.de
If you wish to object, in whole or in part, to the collection, processing, or use of your data by us in accordance with this privacy policy, you can submit your objection to the above-mentioned responsible entity. You may save and print this privacy policy at any time.
You can visit our website without providing personal information. Every time you access our website, usage data is transmitted by your browser and stored in protocol files (server log files). These stored data include, for example: the name of the page accessed, browser type and version, operating system, referrer, date and time of access, amount of data transferred, IP address, and the requesting provider. These data are used solely to ensure smooth operation of our website and to improve our offerings. It is not possible to assign these data to a specific person.
When using the contact form, we collect your personal data (name, email address, message text, order) only to the extent you provide it. The data processing serves the purpose of contacting you. By submitting your message, you consent to the processing of the data you provide. The processing is based on Article 6(1)(a) GDPR (consent). You may revoke your consent at any time by notifying us, without affecting the legality of processing carried out based on your consent prior to revocation. Your email address is used solely to handle your inquiry and/or order. Your data will then be stored to enable faster service for any future orders. The data will be deleted if you have not consented to further processing and use.
When opening a customer account, we collect your personal data to the extent you provide it. Data processing serves to improve your shopping experience and simplify order processing. Processing is based on Article 6(1)(a) GDPR (consent). You may revoke your consent at any time by notifying us, without affecting the legality of processing carried out based on your consent prior to revocation. Your customer account will then be deleted.
When placing an order, we collect and use your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing the data is required to conclude the contract. Failure to provide the data will result in the contract not being concluded. Processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you. Your data will not be shared with third parties without your explicit consent, except for our service partners required to fulfill the contract or processors acting on our behalf. Recipients may include, for example, shipping providers, payment providers, inventory management services, order processing service providers, web hosting providers, IT service providers, and dropshipping vendors. In all cases, we strictly comply with legal requirements. Data sharing is limited to the minimum necessary.
We use your email address exclusively for sending newsletters for our own advertising purposes, provided you have given explicit consent. Processing is based on Article 6(1)(a) GDPR (consent). You may revoke consent at any time, without affecting the lawfulness of processing carried out based on your consent prior to revocation. You can unsubscribe at any time using the link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.
We use your email address, obtained in connection with the purchase of a product or service, to send electronic advertising for our own products or services similar to those you have already purchased, unless you objected. Providing your email address is necessary for contract conclusion. Failure to provide it prevents contract conclusion. Processing is based on Article 6(1)(f) GDPR (legitimate interest in direct marketing). You can object to this use of your email address at any time by notifying us. Contact details for objection are in the imprint. You can also use the link in the marketing email. No costs are incurred other than standard transmission costs.
We provide your email address to the shipping company, delivery service, or driver for the purpose of informing you about the shipping status, provided you have explicitly consented during the order process. Processing is based on Article 6(1)(a) GDPR (consent). You may revoke consent at any time, without affecting the lawfulness of processing carried out prior to revocation.
Our website uses cookies. Cookies are small text files stored on the user’s device by the browser. They allow recognition of the browser on subsequent visits and enable certain functions and services. Cookies are also used for analysis of visitor behavior and targeted advertising. Processing is based on § 15(3) TMG and Article 6(1)(f) GDPR (legitimate interest). Cookies are pseudonymized and cannot be assigned to an individual. You can manage or delete cookies via your browser settings.
We use Google Analytics to analyze our website traffic. Data is processed to evaluate website usage, compile reports, and provide related services. IP anonymization is active. Data may be transferred to the USA under an EU adequacy decision. Processing is based on Article 6(1)(f) GDPR. You may object to this processing at any time.
[Further details about Google Analytics opt-out, plugins, and tracking in original text]
These tools may collect, process, and use personal data as described in their respective privacy policies. Data may be transferred to the USA under an EU adequacy decision. Processing is based on Article 6(1)(f) GDPR. You may object or prevent data collection via browser settings. Certain website functions may not be fully available if you block these tools.
After full contract execution, data will initially be stored for the duration of the warranty period, then considering statutory retention periods (especially tax and commercial law), and finally deleted if no consent for further processing was given.
Under Articles 15–20 GDPR, you have the following rights:
Right to confirmation and access: You can request confirmation whether your data is processed and obtain a copy of your data.
Right to rectification: You can request correction of inaccurate or incomplete data.
Right to erasure: You can request deletion of your data under specific conditions (consent withdrawal, unlawful processing, etc.).
Right to restriction of processing: You can request restriction of processing in certain situations.
Right to data portability: You can receive your data in a structured, machine-readable format and transfer it to another controller.
Right to object: You can object to processing based on legitimate interests or direct marketing.
Right to lodge a complaint with a supervisory authority: Under Article 77 GDPR, you can complain if you believe your data is being processed unlawfully.
Last updated: 24.05.2018
